Dear valued customer,
With Coronavirus dominating the news, I wanted to get in touch and let you know that we are vigilantly implementing enhanced protocols to ensure your safety.
We are closely monitoring the guidance of the World Health Organisation regarding the spread of the virus and our focus is to ensure we meet customer needs whilst doing our part to keep you and our employees safe.
Here’s what we’re doing.
- We have installed sanitiser dispensers in all our offices, to be used by anyone entering the building.
- We have enhanced our already robust cleaning techniques of our vehicles both before and after each rental.
- Part of the enhanced cleaning is to use a vapor steam process to clean all vehicle interiors as well as sanitising all vehicles on return and repeating the process before each rental, paying special attention to the places people touch such as steering wheels, gear shift, door handles and other hard surfaces.
- The process of using the vapor steam is to make sure we are cleaning thoroughly to include air vents and other hard to access areas on modern vehicles, this in conjunction with sanitation of the vehicles, will give you peace of mind that the vehicles we are hiring to you are 100% safe to use.
- We are also cleaning our facilities frequently with recommended sanitising products and encouraging all employees to be vigilant about frequent hand washing.
- In addition, we are taking steps to ensure the welfare of our employees. This includes instructing employees who have symptoms to stay home and consult their healthcare providers.
If you have an existing booking, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure rental experience.
Book with confidence
For increased flexibility there will be no cancellation fee on any booking, provided we have at least 24 hours’ notice. Any booking cancelled within 24 hours we be non-refundable.
To make any changes, please contact our booking office
During this challenging time, many people are choosing to avoid public transport when traveling. If you need to hire a vehicle, we are here for you. Rest assured your safety is our highest priority.